Kehilah Privacy Policy

Effective Date: March 1, 2025

Kehilah ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our website, applications, and services (collectively, the "Services"). By using Kehilah, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please discontinue use of our Services.

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by updating the date at the top of this page and, if necessary, through additional notifications.

1. Information We Collect

We collect different types of information depending on how you interact with Kehilah.

A. Information You Provide Directly

You may provide personal information to us when you:

  • Create an account
  • Join or interact with communities
  • Subscribe to or support a creator
  • Post, comment, or send messages
  • Contact customer support
  • Participate in surveys or promotions

This information may include:

  • Account Information: Your name, email address, username, password, and profile details.
  • Payment Information: If you subscribe or make purchases, our third-party payment processors (e.g., Stripe, PayPal) handle your payment data. Kehilah does not store your full payment details.
  • Profile Information: Any information you voluntarily add to your profile, such as a bio, profile picture, location, or social media links.
  • Content and Communications: Any posts, comments, or messages you create on the platform.

B. Information We Collect Automatically

When you use Kehilah, we automatically collect certain information, including:

  • Device and Usage Information: Your IP address, browser type, device type, operating system, and usage details such as page views, clicks, and time spent on the platform.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to remember your preferences, improve user experience, and analyze website traffic. You can manage cookie preferences through your browser settings.

C. Information from Third Parties

If you connect Kehilah with third-party services (e.g., social media accounts), we may receive information from those platforms, including:

  • Your public profile details
  • Your username and account ID
  • Engagement data (e.g., likes, follows)

We encourage you to review the privacy policies of any third-party services you link to Kehilah.

2. How We Use Your Information

We use your information for the following purposes:

  • Account Management: Creating and managing your Kehilah account.
  • Community Engagement: Enabling you to participate in discussions, support creators, and engage with content.
  • Security & Fraud Prevention: Protecting against fraudulent activities and ensuring platform security.
  • Personalization: Customizing your experience, including content recommendations.
  • Communication: Sending you notifications, updates, and customer support messages.
  • Legal Compliance: Complying with applicable laws, responding to legal requests, and enforcing our terms.

We do not sell your personal information to third parties.

3. Information Sharing & Disclosure

We share your information only in the following circumstances:

A. With Other Users

Certain profile details, such as your username and profile picture, are visible to others on Kehilah. Your posts and comments are public within the communities you engage with.

B. With Third-Party Service Providers

We work with service providers to assist with:

  • Payment processing (e.g., Stripe, PayPal)
  • Cloud hosting and data storage
  • Customer support services
  • Analytics and marketing

These providers have access to personal data only as needed to perform their services and are contractually bound to protect it.

C. For Legal Reasons

We may disclose personal information if required by law or to:

  • Comply with legal obligations (e.g., court orders, law enforcement requests)
  • Enforce our terms of service
  • Protect our rights, users, or the public from harm or illegal activities

D. In Business Transfers

If Kehilah undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if your information becomes subject to a different privacy policy.

4. Your Privacy Choices

You have control over your personal information:

  • Access & Update: You can view and edit your profile information at any time.
  • Delete Your Account: You may request to delete your account and associated data. Some data may be retained for legal compliance.
  • Opt-Out of Marketing: You can unsubscribe from promotional emails using the "unsubscribe" link in the email.
  • Manage Cookies: You can disable cookies through your browser settings.

5. Data Retention

We retain your data for as long as necessary to provide our Services or as required by law. Deleted accounts and related data may be retained for a limited period for security, legal, or backup purposes.

6. Security Measures

We take appropriate technical and organizational measures to protect your personal information. However, no online service is completely secure, and we cannot guarantee absolute security.

7. International Users

If you access Kehilah from outside the United States, your information may be transferred and stored in the U.S. By using our Services, you consent to this transfer.

8. Children's Privacy

Kehilah is not intended for users under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Your Rights (for Users in Certain Jurisdictions)

Depending on your location, you may have additional rights regarding your data:

  • California Residents (CCPA Rights): You may request to know what personal information we collect, request deletion of your data, and opt-out of certain data sharing.
  • EU/UK Residents (GDPR Rights): You have the right to access, correct, delete, and restrict processing of your data. You may also withdraw consent for certain uses.
  • Other Jurisdictions: If applicable laws grant you additional rights, you may contact us to exercise them.

To make a request, email privacy@kehilah.com.

10. Third-Party Links & Services

Kehilah may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If significant changes are made, we will notify users via email or a platform notice. Continued use of Kehilah after updates constitutes acceptance of the new terms.

12. Contact Us

If you have questions about this Privacy Policy or your data rights, contact us at:

📧 Email: privacy@kehilah.com

📍 Mailing Address: 123 Community Way, San Francisco, CA 94105